Tapovan Youth Alumni Group Trust, operating Tapovan Vidya Vihar and Tapovan Pre School (collectively, “Tapovan,” “we,” “us,” “our”), is committed to protecting the privacy of parents, guardians, students, and visitors who use our website https://www.tapovanvidyavihar.org/ and online fee payment facility. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect When you use the online payment facility, we may collect:
- Identification details: parent/guardian name, student name, class/grade, admission or enrolment number.
- Contact details: email address, phone number, and address.
- Transaction details: amount paid, fee head, date, transaction/reference ID, and payment status.
We do not collect or store your full card number, CVV, card PIN, net-banking passwords, or UPI PIN. Such sensitive payment credentials are entered on and processed directly by the CCAvenue payment gateway, which is PCI-DSS compliant. We receive only the transaction outcome and reference details.
2. How We Use Your Information We use the information to:
- process and confirm fee payments and issue receipts;
- maintain accurate student and fee records;
- communicate with you regarding payments, dues, and related school matters;
- reconcile transactions and handle refunds, disputes, or failed payments;
- comply with legal, accounting, audit, and regulatory obligations.
3. Sharing of Information We do not sell or rent your personal information. We may share information only with:
- our authorised payment gateway (CCAvenue) and banks, to the extent necessary to process payments;
- statutory, regulatory, audit, or law-enforcement authorities where required by law;
- service providers who support our operations under appropriate confidentiality obligations.
4. Data Security We apply reasonable administrative, technical, and physical safeguards to protect personal information against unauthorised access, misuse, or disclosure, consistent with our institutional data-protection and IT security practices. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
5. Data Retention We retain personal and transaction information for as long as necessary to fulfil the purposes above and to meet legal, accounting, and audit requirements.
6. Children’s Information Student information is provided by parents/guardians. We handle student data with particular care and restrict access to authorised school personnel on a need-to-know basis.
7. Your Rights You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. Certain information may be retained where required by law or for legitimate institutional purposes.
8. Third-Party Links Our website or payment pages may link to third-party sites (such as the payment gateway). Their privacy practices are governed by their own policies, and we encourage you to review them.
9. Changes to This Policy We may update this policy from time to time. The current version will always be available on our website.
10. Contact / Grievance For privacy-related questions or concerns, contact: The Administrator, Tapovan Youth Alumni Group Trust Plot No 363, Near Rajwadu Hotel, Opp. Lavanya Sanskrutik Hall, Vasna, Ahmedabad – 380051, Gujarat, India. Email: info@tapovanvidyavihar.org | Phone: +91 70432 50200